# E2 Shop System 7.2 (Shoptech): Versions, Manuals, Training, Support and Reporting

> Source: https://netray.co/erp-help/e2-shop-system-7-2-versions-manuals-training-support
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: ERP Help

## Short answer

E2 Shop System is Shoptech's ERP and MRP software for job shops and make-to-order manufacturers, covering quoting, orders, scheduling, purchasing, inventory, shop floor tracking and accounting integration. Version 7.2 is one release in its line. For manuals, training, support and upgrade eligibility, Shoptech and its resellers are the authoritative source, so confirm details for your own license.

## Kind

how-to

## System

job-shop-erp

## Erp

E2 Shop System (Shoptech)

## Module

Product overview / Versions / Support

## Query

e2 shop system 7.2

## Alternate Queries

- the e2 shop system 7.2
- shoptech e2 user manual
- shoptech e2 training
- shoptech software e2 support
- e2 mrp shop system

## Applies To

E2 Shop System, including release 7.2. We do not republish vendor release notes, so check Shoptech for your version's exact features and requirements.

## Steps

### Get oriented on your E2 version

**Items:**

- Find your exact version and build in the E2 Help > About screen and note it with your SQL Server version.
- Ask Shoptech or your reseller what your current support plan includes: updates, phone support, training access.
- Locate the official user manuals and release notes for your version through your Shoptech customer account, rather than third-party copies.
- Identify who inside your company owns E2 administration, backups and user security.
- For training, combine vendor training with a short internal process guide that reflects how your shop actually uses quotes, job costing and scheduling.
- For reporting, inventory the reports you use and note which are standard and which are custom, before any upgrade.
- Before upgrading, test the new version against a restored copy of production with your custom reports and integrations.

## Sections

### What E2 covers

**Body:**

E2 is aimed at job shops and make-to-order manufacturers such as machine shops, fabricators and electronics assemblers. It typically handles estimating and quoting, sales orders, job costing and routing, scheduling, purchasing, receiving, inventory, shipping and invoicing, with an accounting link to packages such as QuickBooks or other ledgers.

Shoptech's line is often compared with JobBOSS, ProShop and Global Shop in job-shop selections. Compare on your process, such as how you quote, how you track labor on the floor, and how you handle outside services.

### Manuals, training and support

**Body:**

Search results for E2 user manuals mostly lead to old PDF copies. Prefer current documents from Shoptech for your version, since screens and options change between releases. Training generally comes as vendor-led sessions, user community resources and reseller services, and availability varies by region and plan.

Support options include vendor support under a plan, resellers and independent consultants. When you open a case, give the version, the exact message and what changed, as in our error troubleshooting page.

### Reporting

**Body:**

E2 includes standard reports and supports custom reports, typically built in a reporting tool against the SQL Server data. Custom reports are the main upgrade risk, because they depend on table and field structure. Keep a list, with owners, and test each after an upgrade.

Teams who need ad hoc answers beyond the standard reports often export to Excel. That works until volume grows, at which point a read-only analytics layer over the database is cleaner.

## Pitfalls

- Relying on old third-party manuals that describe a different version.
- Upgrading without testing custom reports and integrations on a restored copy.
- No documented owner for backups and security.
- Assuming support or updates are included without checking the plan.

## Ai Angle

Shops on E2 often have rich data in SQL Server and thin reporting. A private assistant can answer questions like which jobs are over budget on hours, in plain language, read-only, on your own hardware. Netray's ERPray and DataRay can connect to such databases in your network, subject to a scoping conversation on your schema.

## Faq

### What is E2 Shop System?

**Answer:** It is Shoptech's ERP software for job shops and make-to-order manufacturers, covering quoting, job costing, scheduling, purchasing, inventory and shop floor tracking.

### What is new in E2 Shop System 7.2?

**Answer:** We do not republish vendor release notes and cannot vouch for feature lists from third parties. Ask Shoptech or your reseller for the release notes for 7.2 and your upgrade path.

### Where do I find the E2 user manual?

**Answer:** Through Shoptech's customer resources and your reseller, matched to your version. Avoid unofficial copies, which may describe other releases.

### Can I get more reporting out of E2?

**Answer:** Yes, through custom reports on the SQL data, spreadsheet exports, or an analytics layer. Coordinate with Shoptech so that your approach respects the license and does not alter the data.

## Search terms

e2 shop system 7.2, the e2 shop system 7.2, shoptech e2 user manual, shoptech e2 training, shoptech e2 support, shoptech erp, shoptech software e2, e2 mrp shop system, e2 reporting tutorials, shoptech industrial software

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