# Infor ION API Connection Point and Enterprise Connector Setup

> Source: https://netray.co/erp-help/infor-ion-api-connection-point-enterprise-connector
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: ERP Help

## Short answer

A connection point in ION Connect defines how ION talks to one system. An API connection point lets ION call or receive from a REST-style API, while enterprise connectors link ION to ERPs and other applications through Infor-provided integration. Cloud and on-premise deployments differ mainly in networking, security and how connectors are hosted.

## Kind

how-to

## System

infor-os

## Erp

Infor ION (Infor OS)

## Module

ION Connect / ION API

## Query

infor ion api connection point

## Alternate Queries

- infor ion enterprise connector
- infor ion on premise
- ion connect connection point types

## Applies To

Infor OS ION Connect, cloud and on-premise. Connection point types and fields vary by version.

## Steps

### How to create an API connection point

**Items:**

- In ION Desk open the Connect area and choose to add a new connection point.
- Pick the connection point type that matches the endpoint (application, API, database, file or similar types offered in your version).
- Give it a clear name and set the base URL, authentication method and credentials or service account.
- For inbound calls, define the endpoint and security so the external system can reach ION; for outbound, define headers, content type and timeouts.
- Run the built-in connection test and fix certificate, firewall or credential errors before using it in a flow.
- Use the connection point as a source or target in a document flow and map the payload.
- Monitor the first documents through the ION monitor and check status codes returned by the API.
- Store credentials as managed service accounts and rotate them on a schedule.

## Sections

### Connection points and connectors

**Body:**

A connection point is a named endpoint within ION. An enterprise connector is the Infor-supplied integration that sits between ION and a particular application, packaging the protocols and BOD handling for that system.

You configure the application's side and the connection point on the ION side, then describe how documents flow between them.

### Cloud versus on-premise

**Body:**

In the cloud, ION is a managed service, so the main concern is reaching your internal systems securely, often through an agent or gateway installed in your network. Outbound-only connectivity is preferred.

On-premise, you run ION on your own grid, which gives control over network placement and data residency but makes you responsible for capacity, patching and certificates. This is attractive where data must not leave the site.

### Common setup problems

**Body:**

Authentication failures come first: expired service account keys, wrong tenant or a clock skew on the server. The OAuth failure is covered in the 401 fix page.

Next are TLS trust problems with internal certificate authorities, proxy settings that block outbound calls and payload size or timeout limits on the receiving API.

## Pitfalls

- Using personal credentials for a connection point instead of a service account.
- Opening inbound firewall holes when an outbound agent would do.
- Skipping the connection test and discovering certificate issues in production.
- Not monitoring after go-live, so rejected documents pile up unnoticed.
- Assuming cloud and on-premise ION have identical features and update timing.

## Ai Angle

On-prem and air-gapped sites often cannot send integration traces to a cloud tool. A model running locally can read connection definitions and monitor errors, explain failures and suggest fixes while everything stays in the plant network. Netray builds such private assistants around ION and the ERP behind it.

## Faq

### What is an ION connection point?

**Answer:** A configured endpoint in ION Connect that represents a system or interface. Document flows route documents between connection points.

### What is an enterprise connector in ION?

**Answer:** An Infor-provided integration component that connects ION to an application such as an ERP, handling that system's protocol and document formats.

### Can ION run on premise?

**Answer:** Yes. On-premise Infor OS includes ION, running on your own grid. Features and update cadence can differ from the cloud edition.

### Why does my API connection point test fail?

**Answer:** Typical causes are wrong credentials, an untrusted certificate, a blocked proxy or firewall, or a wrong base URL. Check the exact error and the receiving system's logs.

## Search terms

infor ion api connection point, infor ion enterprise connector, infor ion on premise, ion connect connection point, infor os ion setup, ion service account, ion document flow, infor ion gateway

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