# Infor VISUAL system requirements: server, SQL Server, client and network

> Source: https://netray.co/erp-help/infor-visual-system-requirements
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: ERP Help

## Short answer

VISUAL runs on Windows with Microsoft SQL Server, using Windows client workstations. The exact supported Windows and SQL Server versions depend on the VISUAL release, so take them from Infor's release documentation, not from memory. This page lists what to verify, how to size, and where upgrades commonly break.

## Kind

how-to

## System

infor-visual

## Erp

Infor VISUAL (VISUAL Manufacturing)

## Module

Installation / Infrastructure

## Query

infor visual system requirements

## Alternate Queries

- infor visual sql server requirements
- visual manufacturing server requirements
- infor visual client requirements

## Applies To

Infor VISUAL, various versions. Exact supported versions must be confirmed in the release notes for your target version.

## Steps

### Verify requirements before install or upgrade

**Items:**

- Download the system requirements and release notes for your target VISUAL version from Infor support.
- Check the supported Windows Server and SQL Server versions and editions against what you run.
- Check the end-of-support dates of your Windows and SQL Server versions, since those drive security risk.
- Confirm client OS, .NET and ODBC driver requirements for the workstations or the terminal server.
- Verify network: latency between clients and the database, and any WAN or VPN users.
- Size CPU, memory, storage and backups using the database size and user count.
- Test the upgrade on a restored copy before touching production.
- Plan the rollback: full backup and a documented restore time.

## Sections

### Server and database

**Body:**

VISUAL's data tier is Microsoft SQL Server. Which versions are supported changes with each VISUAL release, and older VISUAL versions may not support current SQL Server releases. That is the most common surprise when an IT team upgrades SQL Server for security reasons and finds the ERP unsupported on it.

Plan for SQL memory, fast storage for data and log files, and regular maintenance such as index and statistics updates. Many problems blamed on VISUAL are a neglected database.

### Client, terminal server and network

**Body:**

VISUAL is a Windows client application, run locally or published through Remote Desktop Services or Citrix. Clients need the correct runtime components and ODBC settings, and a fast, stable link to the database server. Remote sites over slow links are better served by a terminal server near the database than by a direct database connection.

### Upgrade and end-of-life planning

**Body:**

Build a matrix of VISUAL version, Windows version, SQL version and any add-ons or integrations. An integration built on the API Toolkit or a Crystal report may need retesting when anything in the matrix changes. Where the ERP is old and the OS beneath it is out of support, isolating the server on the network and limiting access reduces risk until you can upgrade.

**Code:**

- -- Record the current SQL Server version
SELECT @@VERSION;
SELECT name, compatibility_level FROM sys.databases;

## Pitfalls

- Upgrading SQL Server or Windows before checking VISUAL support.
- Ignoring integrations and reports when upgrading.
- Skipping a restore test of the backup.
- Putting remote users on direct database connections over slow links.
- Leaving the server on an unsupported OS without compensating controls.

## Ai Angle

If you plan to add an AI layer, it needs only a read-only database connection and some spare hardware, and it runs beside VISUAL rather than inside it. Netray deploys open-weight models on your own GPU servers, so the VISUAL requirements above do not change.

## Faq

### Where do I find the exact supported versions?

**Answer:** In the release notes and system requirements for your VISUAL version, available through Infor support or your reseller.

### Can VISUAL run on the latest SQL Server?

**Answer:** Only if your VISUAL version supports it. Check before upgrading SQL Server, because compatibility varies by release.

### Does VISUAL need a dedicated server?

**Answer:** Small sites sometimes share, but a dedicated database server with sufficient memory and fast disks is the safer design.

## Search terms

infor visual system requirements, infor visual sql server version, visual manufacturing requirements, infor visual upgrade, infor visual windows server, infor visual client install, visual erp hardware, infor visual end of life

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