# B2B Ecommerce Portals and Web Stores for Infor SyteLine

> Source: https://netray.co/resources/syteline-ecommerce-integration-guide
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: Knowledge Base

## Short answer

Integrate SyteLine ERP with Shopify, Magento, and WooCommerce. Sync orders, inventory, pricing, and shipping data between your e-commerce platform and SyteLine.

## Category

syteline

## Content

**Intro:** Manufacturers selling direct-to-customer or through B2B portals need real-time synchronization between their e-commerce platform and SyteLine. Orders placed online must flow into SLCos, inventory availability from SLWhseitems must reflect on product pages, and shipping confirmations from SLShipments must update customer-facing order status. Without reliable e-commerce integration, manufacturers face overselling, manual data entry backlogs, and poor customer experience.

**Sections:**

#### Order and Customer Data Synchronization

**Body:** Inbound order sync is the most critical integration path. When a customer places an order on Shopify, Magento, or WooCommerce, the integration must create a customer order (SLCos), populate line items (SLCoitems), resolve or create the customer record (SLCustomers), and set the correct ship-to address (SLCustaddr). Order acknowledgment flows back to the e-commerce platform to confirm receipt and provide an estimated ship date.

**Bullets:**

- Webhook-triggered order sync from Shopify/Magento to SLCos via REST API with sub-second processing
- Customer resolution logic: match by email in SLCustomers, create new customer record if no match found
- Map e-commerce line items to SLCoitems using SKU-to-item cross-reference in SLItemCustXref table
- Populate SLCustaddr with shipping address, creating new ship-to records when address is not on file
- Return order confirmation with SyteLine CO number and estimated ship date to the e-commerce platform

#### Inventory and Pricing Synchronization

**Body:** Real-time inventory availability prevents overselling by pushing SyteLine's on-hand quantities from SLWhseitems to the e-commerce product catalog. Pricing sync ensures that price list changes in SLItemprice reflect immediately on the storefront. For B2B scenarios, customer-specific pricing from SLCustPrice must be resolved at login and applied to the customer's session.

**Bullets:**

- Push inventory updates from SLWhseitems.qty_on_hand to e-commerce on inventory transaction events via ION
- Calculate available-to-promise (ATP) from SLWhseitems considering allocations, safety stock, and in-transit quantities
- Sync price list changes from SLItemprice to e-commerce catalog via scheduled batch or event-driven updates
- Implement B2B customer-specific pricing by querying SLCustPrice IDO on customer login and caching per session
- Handle multi-warehouse scenarios by aggregating availability across SLWhseitems rows for the same item

#### Shipping, Returns, and Post-Order Workflows

**Body:** After SyteLine processes and ships an order, the shipment confirmation from SLShipments with carrier tracking information must flow back to the e-commerce platform for customer notification. Returns initiated on the e-commerce side must create RMA records in SyteLine via SLRmas and SLRmaItems, triggering the returns receiving and credit memo workflow.

**Bullets:**

- Push shipment confirmation from SLShipments with tracking number and carrier code to e-commerce order status
- Map SyteLine pack/ship events to Shopify Fulfillment API or Magento Shipment API for customer notification
- Create SLRmas and SLRmaItems from e-commerce return requests with reason codes and return authorization numbers
- Sync credit memo generation from SLCrMemoHdr back to e-commerce for refund processing
- Implement order status webhook that queries SyteLine co.stat and ships updates to e-commerce order timeline

**Cta:** Connect your e-commerce platform to SyteLine seamlessly: Netray's integration agents handle the complexity. Request a demo.

## Related Slugs

- syteline-third-party-api-integration
- syteline-middleware-integration-patterns
- syteline-crm-erp-integration-patterns

## Search terms

SyteLine e-commerce integration, SyteLine Shopify integration, Infor SyteLine Magento connector, CloudSuite Industrial ecommerce sync, SyteLine WooCommerce ERP integration

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