# What is Fiix? Modules, integrations and alternatives

> Source: https://netray.co/software/fiix
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: Manufacturing Software Encyclopedia

## Short answer

Fiix is a cloud-based computerised maintenance management system (CMMS) from Rockwell Automation. It manages work orders, preventive maintenance schedules, assets and spare parts, and exposes an API for connecting to other systems. It is aimed at maintenance teams in manufacturing and other asset-based operations that want a hosted tool without a long implementation.

## Vendor

Rockwell Automation

## Category

maintenance

## Aliases

- Fiix CMMS
- Fiix by Rockwell Automation
- Fiix Software

## Overview

Fiix focuses on the core CMMS loop: capture a request, create and assign a work order, record time and parts used, and close the job with history kept against the asset. Preventive maintenance can be triggered by calendar or by meter readings, and requests can be raised by non-maintenance staff through a simple interface.

The product is delivered as a multi-tenant web application with mobile access for technicians. Rockwell Automation owns the product, so it is positioned alongside Rockwell's industrial automation portfolio, although it is sold and used as a standalone CMMS and is not limited to sites running Rockwell controls.

In a typical manufacturing stack Fiix sits beside the ERP. The ERP handles purchasing, inventory valuation and finance, while Fiix handles equipment records and maintenance execution. Data moves between them through the Fiix API, integration platforms, or scheduled file exchange, and some sites also feed machine data from controls or a historian into meter readings.

## Best For

- Small and mid-size manufacturers replacing spreadsheets or an old on-prem maintenance database
- Multi-plant groups wanting a common cloud CMMS with shared asset and work order structures
- Maintenance teams that value fast rollout and mobile use over deep configuration
- Sites using Rockwell Automation equipment that want a vendor-aligned maintenance tool
- Organisations that want API access for light custom integration without a heavy EAM project

## Modules

### Work orders

**Description:** Create, assign, schedule and close corrective and planned work with tasks, labour, parts and notes.

### Preventive maintenance

**Description:** Schedules based on time or meter readings that generate work orders automatically.

### Asset management

**Description:** Hierarchical asset records with documents, history, downtime and parent-child relationships.

### Parts and inventory

**Description:** Spare parts catalogue, stock levels, reorder points and usage linked to work orders and assets.

### Purchasing

**Description:** Purchase orders and supplier records for maintenance parts, with receiving against stock.

### Requests

**Description:** A way for operators and other staff to raise maintenance requests that planners can review and convert.

### Reporting and dashboards

**Description:** Standard reports and dashboards on work order status, backlog, downtime and maintenance activity.

### Predictive and condition features

**Description:** Optional capabilities that use condition or sensor data to support predictive maintenance, depending on the plan.

## Deployment

Cloud SaaS delivered by the vendor, accessed through a browser and mobile apps. There is no standard on-premises edition, so customers with strict data locality or air-gap needs should confirm options directly.

## Integrations

### Fiix API

**Detail:** A documented API for reading and writing records such as work orders, assets and parts, used for custom integrations and data extraction.

### ERP integration

**Detail:** Commonly built through the API or an integration platform to exchange parts, vendors, purchase orders and costs with the ERP.

### Rockwell and OT data

**Detail:** Meter readings and alarms from controls or historians can be pushed in to drive condition-based work, subject to site architecture.

### File import and export

**Detail:** CSV-style imports are used for initial asset and parts loads and for periodic updates.

### BI tools

**Detail:** Data can be extracted to a warehouse or reporting tool for cross-site analysis beyond built-in reports.

## Strengths

- Quick to deploy compared with a full EAM, with a clear work order and preventive maintenance model
- Cloud delivery and mobile apps reduce infrastructure burden
- An API that supports integration and data extraction
- Backing from an established industrial automation vendor
- Reasonable fit for both single sites and multi-site rollouts

## Limitations

- Cloud-only delivery may not suit air-gapped or strict sovereignty requirements
- Less depth than large EAM suites for complex contracts, linear assets or heavy financial integration
- Advanced analytics and predictive features can depend on plan level and the quality of your sensor data
- Integration with an ERP still needs design and maintenance by your team or a partner

## Alternatives

- UpKeep
- eMaint
- MaintainX
- Limble CMMS
- IBM Maximo
- HxGN EAM

## Ai Opportunities

- Asking plain-language questions about downtime, backlog and repeat failures without building reports by hand
- Cleaning up free-text work order descriptions into standard failure and cause codes
- Linking maintenance parts usage to ERP stock and cost data to show true cost per asset
- Suggesting preventive maintenance task lists from manuals and past work, for a planner to approve
- Flagging assets with rising corrective work so reliability engineers can look at them first

## Selection Tips

- Confirm that cloud-only hosting meets your security and data location policies before a pilot
- Check which features, including API limits and predictive capabilities, come with each plan
- Design the asset hierarchy and naming standard before importing data
- Decide who owns parts masters, the CMMS or the ERP, and plan the sync accordingly
- Test technician workflows on mobile devices in the actual plant environment
- Ask how historical data from your current system will be migrated and validated

## Faq

### Who owns Fiix?

**Answer:** Fiix is owned by Rockwell Automation, which acquired the company. It is sold as a CMMS product and can be used by organisations regardless of which automation brands they run on the plant floor.

### Is Fiix a CMMS or an EAM?

**Answer:** Fiix is positioned as a CMMS. It covers work orders, preventive maintenance, assets and parts, which suit most plant maintenance teams. Very large or contract-heavy asset organisations sometimes prefer a full EAM suite instead.

### Does Fiix have an API?

**Answer:** Yes, Fiix provides an API for working with records such as assets, work orders and parts. Teams use it to connect an ERP, load data in bulk, or pull data into reporting tools. Exact capabilities and limits should be checked against current documentation.

### Can Fiix run on-premises?

**Answer:** Fiix is delivered as a cloud service, and a standard on-premises edition is not part of the usual offering. If you need on-prem or air-gapped maintenance software, confirm with the vendor or look at alternatives built for that.

### How does Fiix connect to an ERP?

**Answer:** Usually through its API or an integration platform, exchanging items such as parts, vendors, purchase orders and costs. Before building, agree which system is master for each data type so records do not conflict.

## Search terms

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