# 2Ship and Infor ERP: rate shopping, labels and tracking write-back

> Source: https://netray.co/stack/2ship-multi-carrier-shipping-infor-erp
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: ERP Stack

## Short answer

2Ship is a multi-carrier shipping system that its page says rate-shops across 750+ carriers, generates labels and compliance documents, and writes tracking and freight cost back to Infor ERP. The integration is described as a joint implementation that pulls finalized order data. The page refers to Infor cloud ERP without naming the product.

## Erp

Infor cloud ERP

## Erp Key

infor-cloud

## On Prem

false

## Product

2Ship multi-carrier shipping for Infor

## Vendor

2Ship

## Category

Multi-carrier shipping

## Integration

**Method:** Joint implementation with Infor

**Detail:** 2Ship's description is of a jointly implemented integration: it reads finalized order data from the ERP and writes tracking numbers and costs back. Confirm with 2Ship which Infor product and edition is supported.

**Method:** Order pull and result write-back

**Detail:** Orders are picked up once finalized, rated and labelled in 2Ship, and results return to the ERP. On Infor the transport is typically ION API or application APIs; check which one 2Ship uses.

## Data Flows

**From:** Infor ERP

**To:** 2Ship

**Data:** Finalized order or shipment: addresses, items, weights, service requirements

**Trigger:** Order finalized for shipping

**From:** 2Ship

**To:** Carrier

**Data:** Rate requests and label creation

**Trigger:** Shipper processes the shipment

**From:** 2Ship

**To:** Infor ERP

**Data:** Tracking number, carrier, service and freight cost

**Trigger:** Label generated

**From:** 2Ship

**To:** Customs or carrier

**Data:** Compliance documents such as commercial invoices

**Trigger:** International shipment

## Setup

### Confirm supported Infor product

**Detail:** Get the product, edition and API version 2Ship's integration supports.

### Load carrier accounts

**Detail:** Add your own carrier accounts or 2Ship-provided rates and set service levels.

### Map order data

**Detail:** Map ship-to, ship-from, incoterms, weights and dimensions from Infor to 2Ship.

### Define rate-shop rules

**Detail:** Set rules by cost, speed, customer preference and hazardous or restricted goods.

### Configure write-back fields

**Detail:** Choose where tracking and freight cost land in the ERP and who can edit them.

### Set up label printers

**Detail:** Test label formats and stations at each dock.

### Pilot, then expand

**Detail:** Run one dock first and compare against manual processing.

## Pitfalls

- Orders pulled before they are truly final, so changes after rating leave labels wrong.
- Missing item weights or dimensions causing wrong or rejected rates.
- International shipments lacking harmonized codes or country of origin data.
- Freight cost written back to the wrong cost field or currency.
- Split shipments and multi-package orders creating duplicate tracking records.
- Carrier account credentials or API versions changing and stopping label creation.

## Ai Layer

### Shipping exception triage

**Description:** A private assistant reads failed rate or label requests with the Infor order and explains whether the problem is address, weight, restricted goods or credentials.

### Freight cost reconciliation

**Description:** Compare 2Ship's cost, carrier invoices and ERP postings, and show variances.

### Customs data gaps

**Description:** Flag international orders missing the data needed for compliance documents.

### Questions in plain English

**Description:** Ask which shipments left yesterday without tracking in the ERP, read-only.

## Alternatives

- Carrier-provided shipping tools if you use one or two carriers only.
- A full TMS for complex freight, load building and contract management.
- Your ERP's own shipping and label features if volumes are small.

## Faq

### What does 2Ship write back to Infor?

**Answer:** According to 2Ship's page, tracking numbers and freight costs are written back to the ERP. Which exact Infor fields receive them is defined in the joint implementation, so settle that during design rather than after go-live.

### Does it work with SyteLine or LN?

**Answer:** The 2Ship page refers to Infor cloud ERP and does not name a product. Ask 2Ship whether your product, such as CloudSuite Industrial or LN, and your edition are covered before planning around it.

### Can we add AI on top without exposing shipping data?

**Answer:** Yes. A model hosted on your infrastructure can read shipment and cost data from both systems to explain exceptions and variances. Changes to ERP records should stay behind human approval.

## Source

https://www.2ship.com/?p=85044

## Search terms

2ship infor erp shipping integration, infor erp multi-carrier shipping, 2ship infor, infor shipping label software, rate shopping infor erp, infor tracking number write back

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