# ETQ Reliance and Infor CloudSuite: QMS and EHS next to your ERP

> Source: https://netray.co/stack/etq-reliance-qms-infor-cloudsuite
> Publisher: Netray (netray.co), AI and integration engineering for ERP and manufacturing systems.
> Section: ERP Stack

## Short answer

ETQ Reliance is a cloud QMS and EHS platform with 40+ apps for document control, CAPA, nonconformance, supplier quality and audits. Under a December 2023 partnership with Infor, CloudSuite handles specifications and inspections while ETQ supplies the broader QMS/EHS layer. The announcement gives no technical connector details, so integration design is a project decision.

## Erp

Infor CloudSuite

## Erp Key

infor-cloud

## On Prem

false

## Product

ETQ Reliance

## Vendor

ETQ (part of Hexagon)

## Category

Quality management (QMS) and EHS

## Integration

**Method:** Strategic partnership (no connector specifics published)

**Detail:** Infor's announcement describes the relationship but not the interface. Ask both vendors what is available for your CloudSuite product today and whether anything ships out of the box.

**Method:** General pattern: APIs, ION or file exchange

**Detail:** In practice quality integrations exchange item, supplier, lot and nonconformance references through APIs, ION messages or scheduled files. This is common practice, not something the announcement states.

## Data Flows

**From:** Infor CloudSuite

**To:** ETQ

**Data:** Items, suppliers, lots and receipt references

**Trigger:** Master data change or inspection failure

**From:** ETQ

**To:** Infor CloudSuite

**Data:** NCR or CAPA status, disposition and hold or release decisions

**Trigger:** Record status change

**From:** Infor CloudSuite

**To:** ETQ

**Data:** Inspection results against specifications

**Trigger:** Inspection completed

**From:** ETQ

**To:** Infor CloudSuite

**Data:** Approved supplier status

**Trigger:** Supplier audit outcome

## Setup

### Define the split of responsibility

**Detail:** Decide what stays in CloudSuite (specifications, inspections) and what lives in ETQ (CAPA, audits, document control).

### Confirm available integration

**Detail:** Ask Infor and ETQ for current connector or API options for your product.

### Agree identifiers

**Detail:** Choose the shared keys: item, lot, supplier and work order numbers.

### Design the disposition loop

**Detail:** Decide how an ETQ nonconformance decision becomes a hold, scrap or rework action in the ERP.

### Map roles and permissions

**Detail:** Align user roles in both systems for approvals.

### Pilot with one process

**Detail:** Start with incoming inspection to NCR to supplier corrective action.

### Validate for your regulations

**Detail:** Run computer system validation if you operate under FDA, AS9100 or similar obligations.

## Pitfalls

- Two systems each holding a copy of supplier status that drift apart.
- Nonconformance dispositions made in ETQ never reaching ERP inventory status.
- Lot identifiers formatted differently between systems.
- Document control split across both systems with no clear owner.
- Validation evidence missing after integration changes.
- Assuming the announcement means a ready-made connector exists for your edition.

## Ai Layer

### Cross-system quality questions

**Description:** A private assistant reads inspection and lot data from the ERP and CAPA records from ETQ and answers questions such as which suppliers have repeated nonconformances.

### NCR drafting

**Description:** Draft a nonconformance report from failed inspection data for a quality engineer to review and submit.

### Disposition tracking

**Description:** Spot ETQ decisions that have no matching action in the ERP.

### Controlled environments

**Description:** Run models on your own hardware where quality data is export-controlled or customer-restricted.

## Alternatives

- CloudSuite's built-in quality functions if your needs are inspection and basic nonconformance.
- Another QMS with a documented connector for your exact product.
- Spreadsheet-based CAPA tracking only for very small operations.

## Faq

### What did the Infor and ETQ partnership announce?

**Answer:** In December 2023 Infor announced a partnership in which CloudSuite handles specifications and inspections while ETQ Reliance supplies the broader QMS and EHS layer, including CAPA, document control and audits. The announcement gives no connector or API details.

### Is there a certified connector?

**Answer:** The source we checked does not document one. Ask Infor and ETQ what exists for your CloudSuite product and release, and plan for validation of whatever interface you use.

### How would AI fit into this?

**Answer:** A private assistant can read both systems and answer quality questions or draft records for review. It should be read-only by default, and any record that changes inventory status or closes a CAPA should require human approval.

## Source

https://www.infor.com/en-au/news/infor-partners-with-etq

## Search terms

ETQ Reliance Infor CloudSuite integration, etq infor partnership, infor cloudsuite qms, etq reliance erp integration, infor quality management capa, etq nonconformance infor

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