ERP Cloud Security Best Practices for Manufacturers
Moving ERP to the cloud shifts security responsibilities but does not eliminate them. In a multi-tenant CloudSuite environment, Infor manages infrastructure security, but the organization remains responsible for data security, access controls, user management, and compliance. Many manufacturers approach cloud ERP security with either excessive fear (blocking the migration) or insufficient diligence (assuming the vendor handles everything). The reality requires a shared responsibility model with specific practices for each layer.
Shared Responsibility Model
In cloud ERP, the vendor (Infor) secures the infrastructure, network, and platform. The customer secures access controls, data classification, user management, and compliance. The most dangerous gap is in the middle—integration security, API authentication, and data in transit between cloud ERP and on-premise systems. Many organizations secure the cloud application itself but leave integration channels unprotected, creating attack vectors that bypass cloud security entirely.
- Vendor responsibility: Infrastructure patching, network security, physical data center security
- Customer responsibility: User access management, data classification, compliance controls, audit logging
- Shared responsibility: API security, integration authentication, data encryption in transit between systems
- Common gap: Integration APIs using basic authentication instead of OAuth 2.0 or certificate-based auth
Critical Security Controls
Essential security controls for cloud ERP include multi-factor authentication for all users, role-based access control with quarterly reviews, encryption for data at rest and in transit, comprehensive audit logging with automated alerting, and regular security assessments. For manufacturers in regulated industries (defense, medical devices, food), additional controls for data residency, export compliance, and industry-specific regulations are mandatory.
- Enforce MFA for all ERP users with no exceptions—compromised credentials are the top attack vector
- Review and recertify user access quarterly with automated deprovisioning for terminated employees
- Encrypt all integration data in transit using TLS 1.2+ and validate certificates at both endpoints
- Implement SIEM integration for ERP audit logs with automated alerting on suspicious activity patterns
AI-Enhanced Security Monitoring
Netray's AI agents monitor ERP access patterns, detect anomalous user behavior, and identify potential security threats in real-time. The agents establish baseline behavior for each user and role, alerting when access patterns deviate—catching compromised accounts, insider threats, and misconfigured permissions before they result in data breaches.
Secure your cloud ERP—deploy AI-powered security monitoring for your Infor environment.
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