ERP Cloud Security Best Practices for Manufacturers

Shared Responsibility Model

In cloud ERP, the vendor (Infor) secures the infrastructure, network, and platform. The customer secures access controls, data classification, user management, and compliance. The most dangerous gap is in the middle—integration security, API authentication, and data in transit between cloud ERP and on-premise systems.

Many organizations secure the cloud application itself but leave integration channels unprotected, creating attack vectors that bypass cloud security entirely.

• Vendor responsibility: Infrastructure patching, network security, physical data center security
• Customer responsibility: User access management, data classification, compliance controls, audit logging
• Shared responsibility: API security, integration authentication, data encryption in transit between systems
• Common gap: Integration APIs using basic authentication instead of OAuth 2.0 or certificate-based auth

Critical Security Controls

Essential security controls for cloud ERP include multi-factor authentication for all users, role-based access control with quarterly reviews, encryption for data at rest and in transit, comprehensive audit logging with automated alerting, and regular security assessments. For manufacturers in regulated industries (defense, medical devices, food), additional controls for data residency, export compliance, and industry-specific regulations are mandatory.

• Enforce MFA for all ERP users with no exceptions—compromised credentials are the top attack vector
• Review and recertify user access quarterly with automated deprovisioning for terminated employees
• Encrypt all integration data in transit using TLS 1.2+ and validate certificates at both endpoints
• Implement SIEM integration for ERP audit logs with automated alerting on suspicious activity patterns

AI-Enhanced Security Monitoring

Netray's AI agents monitor ERP access patterns, detect anomalous user behavior, and identify potential security threats in real-time. The agents establish baseline behavior for each user and role, alerting when access patterns deviate—catching compromised accounts, insider threats, and misconfigured permissions before they result in data breaches.