Infor SyteLine3 min readNetray Engineering TeamPublished February 14, 2026

SyteLine Drop Shipment Configuration and Setup Guide

Short answer

Drop shipment in Infor SyteLine allows organizations to fulfill customer orders directly from vendor inventory without handling the material through their own warehouse. The drop ship process links a customer order line in SLCoItems to a purchase order line in SLPoItems, creating a seamless vendor-to-customer fulfillment chain. Proper configuration eliminates inventory carrying costs and reduces order lead times for items sourced from specialized suppliers.

Drop Ship Order Processing Setup

Drop ship functionality is initiated on the Customer Orders form (menu path: Sales > Customer Orders > Customer Orders) by setting the order line type to Drop Ship. This creates a linked PO requirement in the SLPoItems IDO with the ship-to address defaulting to the customer's delivery location. Configure the drop ship parameters to automate PO generation and vendor notification.

Set the order line Source field to Drop Ship on the CO Lines form to flag the line for direct vendor-to-customer shipment
Configure automatic PO generation from drop ship CO lines using the Generate Drop Ship POs utility (menu path: Purchasing > Utilities)
Set up the ship-to address override on the generated PO to use the customer's delivery address from the SLCoShipTo table
Enable vendor notification workflows to alert suppliers of drop ship requirements with customer-specific packing and labeling instructions
Configure drop ship item defaults on the Items form Purchasing tab for frequently drop-shipped products to streamline order entry

Drop Ship Receiving and Invoice Matching

Unlike standard receiving, drop ship receipts in SyteLine are processed as paperwork transactions since physical material never enters your warehouse. The Drop Ship Receiving form creates receipt records against the PO while simultaneously updating the CO line shipment status. Configure the invoice matching process to handle three-way match (PO, receipt, vendor invoice) without physical receipt verification.

Process drop ship receipts on the PO Receiving form using the Drop Ship receipt type which bypasses physical inventory transactions
Configure automatic CO line status update to Shipped when the drop ship PO receipt is processed in the SLPoReceivingLog
Set up invoice vouchering for drop ship POs on the AP Voucher form with two-way match (PO and invoice) since no physical receipt exists
Enable customer billing triggers from drop ship receipt processing to auto-generate customer invoices via the AR Invoice form

Drop Ship Tracking and Exception Management

Visibility into drop ship orders requires coordinating tracking information between vendor shipments and customer expectations. Configure SyteLine to capture vendor tracking numbers on the drop ship receipt and propagate them to the customer order for delivery tracking and proactive exception management.

Capture vendor tracking numbers during drop ship receipt processing using UDFs or the Shipment Tracking form linked to the CO shipment
Configure customer notification workflows to send shipping confirmation emails with tracking details when drop ship receipts are processed
Set up exception alerts for drop ship POs where vendor delivery dates exceed the customer order promise date by a configurable threshold
Enable drop ship performance reporting to track vendor compliance with direct-ship delivery commitments and customer satisfaction metrics

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SyteLine Job and Order Status Codes Reference

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Look up what Planned, Firm Planned, Released, Stopped, Complete and the other SyteLine status codes mean and how they behave in planning and shipping.

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Object	Stat code	Status name	What it means	Planning and MRP behavior	Typical next step
Job	P	Planned	Job exists as a proposal, often created by planning or entered as a draft.	MRP and APS can change or replace it. Not yet a firm commitment.	Firm or release it when the order is real.
Job	F	Firm Planned	Job is held fixed against replanning but is not yet on the shop floor.	Planning leaves quantity and dates alone and treats the demand it creates as firm.	Release when materials and capacity are confirmed.
Job	R	Released	Job is open on the shop floor and can receive material issues, labor and move transactions.	Counts as supply for its parent item and as demand for unissued components.	Report production, then complete.
Job	S	Stopped	Job is paused. Transactions are blocked until it is released again.	Still visible to planning, so open supply may be overstated while it is stopped.	Resolve the issue and return to Released, or cancel.
Job	C	Complete	Job is closed to further production transactions.	No longer counts as supply or component demand.	Run job cost close and review variances.
Customer order	P	Planned	Quote-like order held as a draft, not committed to the customer.	Normally excluded from firm demand unless your planning settings include it.	Convert to Ordered when confirmed.
Customer order	O	Ordered	Confirmed order that is open and can be picked, shipped and invoiced.	Lines drive demand into MRP and reserve inventory.	Pick, pack and ship.
Customer order	S	Stopped	Order is held, for example for credit or customer request.	Shipments are blocked while the order is stopped.	Clear the hold or cancel.
Customer order	F	Filled	All lines are fully shipped but the order is not yet closed out.	No remaining demand.	Invoice remaining shipments and complete.
Customer order	C	Complete	Order is shipped, invoiced and closed.	No remaining demand.	Archive per retention policy.
Customer order line	O	Ordered	Line is open with quantity still to ship.	Quantity ordered less shipped is net demand.	Ship against it.
Customer order line	F	Filled	Line quantity has been shipped in full.	No remaining demand for this line.	Invoice and complete.
Customer order line	C	Complete	Line is shipped and invoiced.	No remaining demand.	None.
Purchase order	P	Planned	Draft PO, not yet released to the supplier.	May be treated as planned supply depending on your settings.	Approve and place the order.
Purchase order	O	Ordered	Placed with the supplier and awaiting receipt.	Counts as firm supply on its due date.	Receive against it.
Purchase order	F	Filled	All lines are received in full.	No remaining supply.	Match to the supplier invoice.
Purchase order	C	Complete	PO is received, matched and closed.	No remaining supply.	None.

Codes are the values commonly stored in the stat column of the job, co, coitem, po and poitem tables. Labels and which statuses are available can vary by SyteLine version and by your site settings, so confirm against the status lists in your own forms before building reports or integrations on them.

Status-aware SyteLine questions

Optional: see how a read-only assistant answers questions such as stale firm planned jobs directly from your SyteLine data.

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Expand your fulfillment capabilities with SyteLine drop ship automation—talk to our order management specialists.

Talk to an engineer Try the free SyteLine Job and Order Status Codes Reference

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