Getting Real Value from the SyteLine User Network and User Groups

Types of SyteLine User Groups

The SyteLine ecosystem supports several user group formats, each serving different needs. The SyteLine User Network (SUN) runs an annual users conference in the United States. Regional and country groups (for example in the UK and Japan) meet on their own schedules, and online discussion continues in the Infor Community.

Industry-specific groups focus on verticals like automotive, aerospace, or food manufacturing where SyteLine configuration patterns differ significantly.

• SyteLine User Network (SUN) annual conference: sessions, vendor demos and peer roundtables
• BaanBoard online community: the longest-running independent forum for SyteLine and BAAN users
• Infor Campus groups: official Infor-hosted community with product team participation
• Industry-specific groups: automotive AIAG compliance, aerospace AS9100, and food manufacturing groups
• Partner-led user groups: hosted by implementation partners with technical deep-dive agendas

Maximizing Your Participation

Passive attendance yields minimal returns. The organizations that extract the most value from user groups actively present their own challenges, volunteer for steering committees, and contribute solutions. Preparing a single topic or question before each meeting transforms your experience from listener to participant.

• Present a recent SyteLine challenge and the solution your team implemented for peer validation
• Volunteer for the user group steering committee to influence meeting agendas and speaker selection
• Bring specific Infor support ticket numbers to discuss with peers who may have hit the same issue
• Coordinate group feature requests through Infor's Idea Portal for higher visibility and vote counts
• Share SyteLine configuration templates, IDO customizations, or report designs with the group

Starting a User Group in Your Region

If no active group meets near you, starting one is straightforward. Implementation partners sometimes sponsor meeting space, and the SUN community is a good place to find nearby members. A group of five to eight companies is enough to sustain quarterly meetings with rotating host sites.

• Contact Infor's User Group Liaison team for starter kits and co-marketing support
• Recruit initial members through LinkedIn SyteLine groups and BaanBoard regional threads
• Partner with a local Infor implementation partner for meeting sponsorship and technical speakers
• Establish a simple charter covering meeting frequency, agenda ownership, and vendor presentation rules
• Use Infor Campus as the group's document repository and member communication platform