Manufacturing & OperationsGlossary

What Is Kaizen (Continuous Improvement)?

Also known as: kaizen event, kaizen blitz, continuous improvement, CI

Definition

Kaizen is the Japanese term for continuous improvement: a habit of making many small, frequent changes to processes, led by the people who do the work, rather than relying on occasional large projects or one-off redesigns.

Kaizen (Continuous Improvement) Explained

Kaizen literally means change for the better. In lean manufacturing it takes two forms. Daily kaizen is a steady flow of small suggestions from operators and supervisors, such as relocating a tool or adjusting a fixture. A kaizen event (sometimes called a blitz) is a focused team effort, often three to five days, on one process, with a defined start state, target and follow-up.

A kaizen event usually follows a pattern: define the problem and target, observe the current process at the gemba, measure it, brainstorm and trial changes, standardize what works and assign follow-up actions. Without the last step the gains erode, which is the most common reason events disappoint.

ERP data gives kaizen a baseline and a scoreboard. Cycle time, scrap, rework and on-time delivery measures from job or work order history (for example job transactions in Infor SyteLine, production orders in Infor LN or SAP, work orders in NetSuite) show whether a change actually moved the number. Quality modules record nonconformances and corrective actions that become kaizen candidates.

Kaizen is a management system, not a project list. It works when supervisors have time to act on ideas, ideas get a quick answer, and results are visible. A suggestion box that nobody answers produces nothing.

Why It Matters

  • Delivers compounding gains without large capital spend.
  • Builds problem-solving skill and ownership on the shop floor.
  • Gives quality systems such as ISO 9001 and AS9100 a practical continual improvement mechanism.
  • Uses ERP history as objective proof, so gains are not just anecdotal.

In Practice

A packaging cell averages a 45 minute changeover. A four day kaizen event films a changeover, separates internal from external steps and builds a pre-staged cart. The new standard is trialed over a week. Job order setup hours are then compared before and after in the ERP, and the cell keeps the gain by updating its standard work and routing setup time.

Frequently Asked Questions

What does kaizen mean?

It is Japanese for change for the better, commonly translated as continuous improvement.

What is a kaizen event?

A short, focused team effort, typically several days, to improve one specific process, ending with standardized changes and assigned follow-up actions.

How is kaizen different from innovation?

Kaizen is many small incremental improvements from the people doing the work. Innovation is a larger step change, often involving new technology or a redesign.

How do you measure kaizen results?

Use before and after data on a defined metric such as cycle time, scrap rate, setup time or on-time delivery, pulled from shop floor and ERP records.

Working with Kaizen (Continuous Improvement) in a live environment? Our engineers do this every day - and our AI agents automate most of it.