How 2Ship multi-carrier shipping for Infor connects to Infor cloud ERP
Joint implementation with Infor
2Ship's description is of a jointly implemented integration: it reads finalized order data from the ERP and writes tracking numbers and costs back. Confirm with 2Ship which Infor product and edition is supported.
Order pull and result write-back
Orders are picked up once finalized, rated and labelled in 2Ship, and results return to the ERP. On Infor the transport is typically ION API or application APIs; check which one 2Ship uses.
What data moves
| From | To | Data | When |
|---|---|---|---|
| Infor ERP | 2Ship | Finalized order or shipment: addresses, items, weights, service requirements | Order finalized for shipping |
| 2Ship | Carrier | Rate requests and label creation | Shipper processes the shipment |
| 2Ship | Infor ERP | Tracking number, carrier, service and freight cost | Label generated |
| 2Ship | Customs or carrier | Compliance documents such as commercial invoices | International shipment |
Setting it up
- 1Confirm supported Infor productGet the product, edition and API version 2Ship's integration supports.
- 2Load carrier accountsAdd your own carrier accounts or 2Ship-provided rates and set service levels.
- 3Map order dataMap ship-to, ship-from, incoterms, weights and dimensions from Infor to 2Ship.
- 4Define rate-shop rulesSet rules by cost, speed, customer preference and hazardous or restricted goods.
- 5Configure write-back fieldsChoose where tracking and freight cost land in the ERP and who can edit them.
- 6Set up label printersTest label formats and stations at each dock.
- 7Pilot, then expandRun one dock first and compare against manual processing.
What usually breaks
- !Orders pulled before they are truly final, so changes after rating leave labels wrong.
- !Missing item weights or dimensions causing wrong or rejected rates.
- !International shipments lacking harmonized codes or country of origin data.
- !Freight cost written back to the wrong cost field or currency.
- !Split shipments and multi-package orders creating duplicate tracking records.
- !Carrier account credentials or API versions changing and stopping label creation.
A private AI layer across both systems
Shipping exception triage
A private assistant reads failed rate or label requests with the Infor order and explains whether the problem is address, weight, restricted goods or credentials.
Freight cost reconciliation
Compare 2Ship's cost, carrier invoices and ERP postings, and show variances.
Customs data gaps
Flag international orders missing the data needed for compliance documents.
Questions in plain English
Ask which shipments left yesterday without tracking in the ERP, read-only.
When something else fits better
- Carrier-provided shipping tools if you use one or two carriers only.
- A full TMS for complex freight, load building and contract management.
- Your ERP's own shipping and label features if volumes are small.
Frequently asked questions
What does 2Ship write back to Infor?
According to 2Ship's page, tracking numbers and freight costs are written back to the ERP. Which exact Infor fields receive them is defined in the joint implementation, so settle that during design rather than after go-live.
Does it work with SyteLine or LN?
The 2Ship page refers to Infor cloud ERP and does not name a product. Ask 2Ship whether your product, such as CloudSuite Industrial or LN, and your edition are covered before planning around it.
Can we add AI on top without exposing shipping data?
Yes. A model hosted on your infrastructure can read shipment and cost data from both systems to explain exceptions and variances. Changes to ERP records should stay behind human approval.
Pairing documented at www.2ship.com/?p=85044 . 2Ship multi-carrier shipping for Infor is a product of 2Ship; Netray is independent and not affiliated with either vendor.