How ETQ Reliance connects to Infor CloudSuite
Strategic partnership (no connector specifics published)
Infor's announcement describes the relationship but not the interface. Ask both vendors what is available for your CloudSuite product today and whether anything ships out of the box.
General pattern: APIs, ION or file exchange
In practice quality integrations exchange item, supplier, lot and nonconformance references through APIs, ION messages or scheduled files. This is common practice, not something the announcement states.
What data moves
| From | To | Data | When |
|---|---|---|---|
| Infor CloudSuite | ETQ | Items, suppliers, lots and receipt references | Master data change or inspection failure |
| ETQ | Infor CloudSuite | NCR or CAPA status, disposition and hold or release decisions | Record status change |
| Infor CloudSuite | ETQ | Inspection results against specifications | Inspection completed |
| ETQ | Infor CloudSuite | Approved supplier status | Supplier audit outcome |
Setting it up
- 1Define the split of responsibilityDecide what stays in CloudSuite (specifications, inspections) and what lives in ETQ (CAPA, audits, document control).
- 2Confirm available integrationAsk Infor and ETQ for current connector or API options for your product.
- 3Agree identifiersChoose the shared keys: item, lot, supplier and work order numbers.
- 4Design the disposition loopDecide how an ETQ nonconformance decision becomes a hold, scrap or rework action in the ERP.
- 5Map roles and permissionsAlign user roles in both systems for approvals.
- 6Pilot with one processStart with incoming inspection to NCR to supplier corrective action.
- 7Validate for your regulationsRun computer system validation if you operate under FDA, AS9100 or similar obligations.
What usually breaks
- !Two systems each holding a copy of supplier status that drift apart.
- !Nonconformance dispositions made in ETQ never reaching ERP inventory status.
- !Lot identifiers formatted differently between systems.
- !Document control split across both systems with no clear owner.
- !Validation evidence missing after integration changes.
- !Assuming the announcement means a ready-made connector exists for your edition.
A private AI layer across both systems
Cross-system quality questions
A private assistant reads inspection and lot data from the ERP and CAPA records from ETQ and answers questions such as which suppliers have repeated nonconformances.
NCR drafting
Draft a nonconformance report from failed inspection data for a quality engineer to review and submit.
Disposition tracking
Spot ETQ decisions that have no matching action in the ERP.
Controlled environments
Run models on your own hardware where quality data is export-controlled or customer-restricted.
Try it here, free
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When something else fits better
- CloudSuite's built-in quality functions if your needs are inspection and basic nonconformance.
- Another QMS with a documented connector for your exact product.
- Spreadsheet-based CAPA tracking only for very small operations.
Frequently asked questions
What did the Infor and ETQ partnership announce?
In December 2023 Infor announced a partnership in which CloudSuite handles specifications and inspections while ETQ Reliance supplies the broader QMS and EHS layer, including CAPA, document control and audits. The announcement gives no connector or API details.
Is there a certified connector?
The source we checked does not document one. Ask Infor and ETQ what exists for your CloudSuite product and release, and plan for validation of whatever interface you use.
How would AI fit into this?
A private assistant can read both systems and answer quality questions or draft records for review. It should be read-only by default, and any record that changes inventory status or closes a CAPA should require human approval.
Pairing documented at www.infor.com/en-au/news/infor-partners-with-etq . ETQ Reliance is a product of ETQ (part of Hexagon); Netray is independent and not affiliated with either vendor.