What is HxGN EAM? Modules, integrations and alternatives
HxGN EAM is Hexagon's enterprise asset management (EAM) software for managing assets, work, inventory and procurement in asset-intensive operations. It is the product line many people knew as Infor EAM, and earlier as Datastream 7i. Manufacturers, utilities, mining and facilities operators use it to plan and track maintenance.
Also known as: Hexagon EAM, Infor EAM, Datastream 7i, HxGN EAM Asset Management
HxGN EAM provides a full EAM feature set: asset and equipment records, work order management, preventive and condition-based maintenance, inventory, purchasing, contracts and cost tracking. It supports multiple organisations and sites within one installation, with configurable security and workflow.
Searches for the product often use older names. People remember it as Infor EAM, and before that as Datastream 7i, and some documentation and consulting material still uses those names. When researching, confirm that a guide refers to the current HxGN-branded product and not a much older release.
In a manufacturing stack HxGN EAM generally sits alongside an ERP, taking responsibility for maintenance planning and asset history while the ERP covers finance and core procurement. Hexagon also sells related industrial software for design, asset performance and operations, and some customers use EAM alongside those tools, though it is not required.
Modules and capabilities
Asset management
Equipment registers, hierarchies, locations, meters and lifecycle history.
Work management
Work requests, work orders, planning, scheduling, labour and cost capture.
Preventive and condition-based maintenance
Scheduled and meter- or condition-triggered maintenance programmes.
Inventory and procurement
Spare parts stores, requisitions, purchase orders, receiving and supplier management.
Contracts and costs
Cost tracking, budgets and contractor or service agreement handling.
Mobile
Mobile access for technicians to view and update work and capture data in the field.
Reporting and analytics
Operational reports and dashboards on backlog, costs and asset performance.
Integrations and data access
Web services and APIs
Service interfaces for exchanging work orders, assets, parts and costs with other systems.
ERP integration
Commonly synchronises purchasing, receipts, vendors, cost centres and financial postings with the ERP.
Operational data
Meter readings and condition data from historians or control systems can drive work generation.
Import and export
Bulk data loading and extraction for migration, reporting and interfaces.
Identity and security
Integration with corporate directories and single sign-on for user management.
Strengths
- Complete EAM scope covering assets, work, inventory, purchasing and costs
- Configurable for multi-site and multi-organisation use
- Long product lineage with experienced consultants and administrators in the market
- Handles both plant equipment and facility or infrastructure assets
- Integration options for ERP and operational data sources
Limitations
- Naming history (Datastream 7i, Infor EAM, HxGN EAM) can make documentation hard to match to your version
- Implementation and configuration effort is larger than for lightweight cloud CMMS tools
- Smaller plants may not need or want the breadth of an enterprise EAM
- Ecosystem and community content is smaller than for some competing EAM suites
Where AI helps HxGN EAM users
- - Natural-language access to work order, asset and cost history without custom reports
- - Mapping legacy Datastream or Infor EAM codes and descriptions to a clean, consistent structure during migration
- - Summarising technician notes into failure modes and corrective actions
- - Answering cross-system questions that join maintenance cost with ERP purchasing and inventory
- - Suggesting spare parts and job plans from historical jobs, for planner approval
Evaluating HxGN EAM? Check these
- Confirm exact product naming and version so that you evaluate the current HxGN-branded release
- Decide on cloud or customer-hosted deployment against your security and sovereignty rules
- Define asset hierarchy, classes and failure codes before you configure
- Scope ERP integration early, including cost postings, item masters and approvals
- If migrating from an older release, plan data cleanup rather than copying history unchanged
- Ask for reference sites with similar asset types and sizes, and test mobile use on site
Common alternatives: IBM Maximo, Fiix, eMaint, Brightly Asset Essentials, Accruent Maintenance Connection, SAP S/4HANA Plant Maintenance.
Frequently asked questions
Is HxGN EAM the same as Infor EAM?
HxGN EAM is the Hexagon-branded version of the product line that was known as Infor EAM, and before that as Datastream 7i. Older guides use the older names, so check the version when reading documentation or hiring consultants.
Who owns HxGN EAM?
Hexagon owns and sells HxGN EAM. Hexagon is a technology group with industrial software in areas such as design, asset performance and operations, and EAM is one part of that portfolio.
Is HxGN EAM a CMMS or an EAM?
It is an EAM. Beyond work orders and preventive maintenance it covers inventory, purchasing, contracts and cost control across sites. Smaller teams that only need work order tracking may find a CMMS simpler.
Can HxGN EAM integrate with an ERP?
Yes. It offers service interfaces and import options that sites use to connect an ERP for purchasing, receipts and cost data. As with any EAM, define which system owns each master data type before building the integration.
Does HxGN EAM run in the cloud?
Cloud-hosted delivery is available, and customer-hosted options may also exist depending on the agreement. Check current availability for your region and security requirements directly with the vendor before shortlisting.
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