DELMIAworks Web API: How to Integrate and Where to Get Support
delmiaworks web api
Also searched as
- delmiaworks knowledge base
- delmiaworks tech support
- delmiaworks rest api
Short answer
DELMIAworks offers a web-based API for integration, and the technical documentation sits behind the customer support portal for licensed customers, so confirm access and licensing with your account team first. Alongside it, many sites integrate through the Oracle database, import and export utilities, and middleware. Pick the route by direction of data and risk.
Applies to: DELMIAworks (formerly IQMS), recent releases. Exact endpoints, authentication and licensing depend on your version and contract; verify with the vendor documentation.
How to approach a DELMIAworks API integration
- 1Write down the integration: what data, which direction, how often, and who owns each side.
- 2Ask your DELMIAworks account team or support portal for the current API documentation and licensing terms for your version.
- 3Request a test or non-production instance and an API credential with the least access that works.
- 4Prototype one read call first (for example items or work orders) and confirm field names and paging.
- 5For writes, test in the non-production instance and design for idempotency so a retry does not create duplicates.
- 6Log every call with a correlation id and handle rate and timeout errors with retries.
- 7Where the API does not cover a need, evaluate supported import routes or read-only database access, with the vendor's guidance.
- 8Document the integration and the owner, because ERP upgrades can change behavior.
Integration routes, from lightest to heaviest
Reporting and analytics usually read from the database or an approved replica. Operational integrations (shop floor, quality, shipping) use the web API or vendor-supported import and export routes. EDI and eCommerce use dedicated modules or a middleware layer.
Direct writes to the database are risky because they bypass business logic and can break on upgrade. Treat them as a last resort and get the vendor's position in writing.
Knowledge base and technical support
Documentation, release notes and the knowledge base are generally provided through the customer support portal and community of the vendor, requiring a login tied to your maintenance contract. If you cannot sign in, ask your internal DELMIAworks administrator or your reseller to add you.
When opening a support case, include the version, the exact message, a screenshot, the steps to reproduce, and whether the problem happens in a test instance. This shortens response time.
Security and operations
Use a dedicated service account, store credentials in a secret manager, restrict network access to the API, and log use. For on-prem installations, keep the API inside the corporate network or behind a gateway.
Try it here, free
DELMIAworks (IQMS) Private AI Layer Blueprint Generator
Fill in your version, database, hosting and use cases to get an architecture plan for a private, on-prem AI assistant on DELMIAworks (IQMS), ready to share with IT and security.
Common pitfalls
- !Assuming API access is included in the licence without checking.
- !Writing straight into the Oracle tables to save time.
- !Using a personal login for an integration, which breaks when that person leaves.
- !No retry or duplicate protection on write calls.
How an ERP-grounded AI assistant handles this
A private assistant can sit on top of read-only access to DELMIAworks and answer questions on items, orders and inventory in plain language, showing the query it ran. It reads; writes remain with the ERP's own processes. Netray's DataRay and ERPray run on-prem against sources like this.
Frequently asked questions
Does DELMIAworks have a REST API?
DELMIAworks provides a web API for integration. Availability, endpoints and licensing depend on your version, so get the current documentation from the vendor support portal and confirm with your account team.
Where is the DELMIAworks knowledge base?
In the vendor's customer support portal, available with a login linked to your maintenance contract. Ask your administrator or reseller for access.
Can I read DELMIAworks data directly from the database?
Many sites do read-only reporting this way, ideally from a replica. Writing directly is not recommended because it bypasses business rules. Check with the vendor.
Related
IQMS ERP API: DELMIAworks Integration Options Compared
IQMS was renamed DELMIAworks after Dassault Systemes acquired it, so searches for the IQMS ERP API lead to the DELMIAworks integration options: a web API, read-only access to the Oracle database, import and export utilities, EDI, and middleware. The right option depends on whether you read, write or both, and on how much upgrade risk you accept.
How-toDELMIAworks with SolidWorks, SPC and Shop-Floor Add-ons
To get a SolidWorks bill of materials into DELMIAworks, export the BOM with item numbers that match the ERP item master, stage it, validate it, and load it through a supported import or the web API. SPC and shop-floor add-ons connect through the same pattern: define the data, the owner of each field, and a validation step. Confirm product specifics with the vendor.
AdvancedHow to Add a Private AI Layer to DELMIAworks (IQMS) On-Prem
DELMIAworks, formerly IQMS EnterpriseIQ, runs on an Oracle database that you can read through a standby or replicated copy. A private AI layer queries well-known tables such as ARINVT for items, indexes documents locally, serves an open-weight model on your own GPUs, and writes back only through the vendor's supported interfaces after a person approves.
AI for ERPAI for DELMIAworks (IQMS), grounded in your production monitoring data
Add private, on-prem AI to DELMIAworks (IQMS): query production monitoring data, triage scrap, and draft CAPA reports in plain language. See how it fits your plant.
Stuck on DELMIAworks (formerly IQMS)?
Talk to engineers who work inside DELMIAworks (formerly IQMS) every week, and who build private AI that answers these questions from your own ERP data.
Keep exploring
Free tools
- DELMIAworks (IQMS) Private AI Layer Blueprint GeneratorFill in your version, database, hosting and use cases to get an architecture plan for a private, on-prem AI assistant on DELMIAworks (IQMS), ready to share with IT and security.
- DELMIAworks (IQMS) AI Assistant Sizing and Value CalculatorEstimate peak concurrency, GPU count, index size, hours saved and payback for a private AI assistant on DELMIAworks (IQMS).
ERP fixes and how-tos
- IQMS ERP API: DELMIAworks Integration Options ComparedIQMS is now DELMIAworks. See the API and integration options: web API, Oracle read access, imports, EDI and middleware, with the trade-offs of each route.
- How to Add a Private AI Layer to DELMIAworks (IQMS) On-PremHow to add a private on-prem AI assistant to DELMIAworks (IQMS EnterpriseIQ): Oracle read access, ARINVT and order data, security, GPU sizing and rollout.
- DELMIAworks with SolidWorks, SPC and Shop-Floor Add-onsHow to get a SolidWorks BOM into DELMIAworks, where SPC fits, and how shop floor add-ons connect. Integration patterns and checks, without invented product claims.
AI on your ERP
- AI for DELMIAworks (IQMS), grounded in your production monitoring dataAdd private, on-prem AI to DELMIAworks (IQMS): query production monitoring data, triage scrap, and draft CAPA reports in plain language. See how it fits your plant.
- AI for DELMIAworks production schedulingHow AI reads DELMIAworks work orders, routings, and scheduler data to explain late orders and suggest sequencing trade-offs, read-only and hosted on-prem.
Integrations
- How to add AI agents to DELMIAworks (IQMS)How to add AI agents to DELMIAworks (formerly IQMS EnterpriseIQ): read from the Oracle database and API, act through approved writes, keep data on-prem.
- How to add an AI chatbot to DELMIAworks (IQMS)Add an AI chatbot to DELMIAworks (IQMS) for planners, supervisors and customers, grounded in live ERP data and able to run fully on-prem.