E2 Shop System 7.2 (Shoptech): Versions, Manuals, Training, Support and Reporting
e2 shop system 7.2
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Short answer
E2 Shop System is Shoptech's ERP and MRP software for job shops and make-to-order manufacturers, covering quoting, orders, scheduling, purchasing, inventory, shop floor tracking and accounting integration. Version 7.2 is one release in its line. For manuals, training, support and upgrade eligibility, Shoptech and its resellers are the authoritative source, so confirm details for your own license.
Applies to: E2 Shop System, including release 7.2. We do not republish vendor release notes, so check Shoptech for your version's exact features and requirements.
Get oriented on your E2 version
- 1Find your exact version and build in the E2 Help > About screen and note it with your SQL Server version.
- 2Ask Shoptech or your reseller what your current support plan includes: updates, phone support, training access.
- 3Locate the official user manuals and release notes for your version through your Shoptech customer account, rather than third-party copies.
- 4Identify who inside your company owns E2 administration, backups and user security.
- 5For training, combine vendor training with a short internal process guide that reflects how your shop actually uses quotes, job costing and scheduling.
- 6For reporting, inventory the reports you use and note which are standard and which are custom, before any upgrade.
- 7Before upgrading, test the new version against a restored copy of production with your custom reports and integrations.
What E2 covers
E2 is aimed at job shops and make-to-order manufacturers such as machine shops, fabricators and electronics assemblers. It typically handles estimating and quoting, sales orders, job costing and routing, scheduling, purchasing, receiving, inventory, shipping and invoicing, with an accounting link to packages such as QuickBooks or other ledgers.
Shoptech's line is often compared with JobBOSS, ProShop and Global Shop in job-shop selections. Compare on your process, such as how you quote, how you track labor on the floor, and how you handle outside services.
Manuals, training and support
Search results for E2 user manuals mostly lead to old PDF copies. Prefer current documents from Shoptech for your version, since screens and options change between releases. Training generally comes as vendor-led sessions, user community resources and reseller services, and availability varies by region and plan.
Support options include vendor support under a plan, resellers and independent consultants. When you open a case, give the version, the exact message and what changed, as in our error troubleshooting page.
Reporting
E2 includes standard reports and supports custom reports, typically built in a reporting tool against the SQL Server data. Custom reports are the main upgrade risk, because they depend on table and field structure. Keep a list, with owners, and test each after an upgrade.
Teams who need ad hoc answers beyond the standard reports often export to Excel. That works until volume grows, at which point a read-only analytics layer over the database is cleaner.
Try it here, free
E2 Shop System AI Assistant Sizing and Value Calculator
Estimate peak concurrency, GPU count, index size, hours saved and payback for a private AI assistant on E2 Shop System.
Common pitfalls
- !Relying on old third-party manuals that describe a different version.
- !Upgrading without testing custom reports and integrations on a restored copy.
- !No documented owner for backups and security.
- !Assuming support or updates are included without checking the plan.
How an ERP-grounded AI assistant handles this
Shops on E2 often have rich data in SQL Server and thin reporting. A private assistant can answer questions like which jobs are over budget on hours, in plain language, read-only, on your own hardware. Netray's ERPray and DataRay can connect to such databases in your network, subject to a scoping conversation on your schema.
Frequently asked questions
What is E2 Shop System?
It is Shoptech's ERP software for job shops and make-to-order manufacturers, covering quoting, job costing, scheduling, purchasing, inventory and shop floor tracking.
What is new in E2 Shop System 7.2?
We do not republish vendor release notes and cannot vouch for feature lists from third parties. Ask Shoptech or your reseller for the release notes for 7.2 and your upgrade path.
Where do I find the E2 user manual?
Through Shoptech's customer resources and your reseller, matched to your version. Avoid unofficial copies, which may describe other releases.
Can I get more reporting out of E2?
Yes, through custom reports on the SQL data, spreadsheet exports, or an analytics layer. Coordinate with Shoptech so that your approach respects the license and does not alter the data.
Related
E2 Shop System Error 5093: Causes and How to Troubleshoot
We could not find an authoritative public definition of E2 error 5093, so treat any single-cause answer with caution. In practice, numbered E2 errors raised at login or while opening a module come from the client talking to the database: a changed server name, a SQL permission or login problem, a missing or mismatched driver, or a network or firewall change. Isolate which with the checks below and give Shoptech support the exact context.
How-toHow to Create a Quote in E2 Shop System
A quote in E2 Shop System starts with a header identifying the customer and part, then adds routing operations with time and rate, material and outside processing costs, and a markup to reach a sell price. Once accepted, the quote converts directly into a job or sales order so the estimate carries forward as the job's cost basis.
How-toPreserving Customizations When Upgrading to Epicor Kinetic
Epicor Kinetic's web UI does not simply inherit classic smart-client customizations - most need to go through the Update Customization / Application Studio conversion process, and some WinForms-specific customizations cannot convert directly and must be rebuilt in the Kinetic designer. Plan the upgrade as a customization inventory and rework project, not a single technical cutover step.
How-toJobBOSS Public API: What Integration Options Exist for JobBOSS and JobBOSS2
Classic JobBOSS stores data in Microsoft SQL Server, so most custom integrations read it by SQL and write through supported import tools or the vendor's SDK rather than by raw inserts. JobBOSS2 is a newer product and its API and database access depend on how it is hosted and licensed, so confirm with the vendor what is available for your edition before designing around it.
How-toJobBOSS Custom Reports: Building and Editing Crystal Reports
JobBOSS reports are Crystal Reports (.rpt) files that read the JobBOSS SQL Server database. To customise one, copy the standard report, open the copy in Crystal Reports, point it at your database, change the fields or layout, and place it where JobBOSS looks for custom reports. JobBOSS2 reporting differs, so check the supported report tooling for your edition.
How-toJobBOSS and QuickBooks Online Integration: What Works and What to Check
JobBOSS and JobBOSS2 are job-shop ERP systems that run quoting, job costing, scheduling and shipping; QuickBooks is an accounting package. The usual pattern is that JobBOSS owns jobs, inventory and invoices, and a summarised accounting interface pushes invoices, receipts and bills into the general ledger. Which QuickBooks flavours (Desktop or Online) and which transactions are supported depends on your edition and release, so confirm with ECI before you buy or plan around it.
AI for ERPAI for ECI JobBOSS2 and E2 Shop System
Add AI to ECI JobBOSS2 or E2 Shop System for faster quoting, tighter scheduling, and shop-floor answers, without sending your job data to the cloud.
Stuck on E2 Shop System (Shoptech)?
Talk to engineers who work inside E2 Shop System (Shoptech) every week, and who build private AI that answers these questions from your own ERP data.
Keep exploring
Free tools
- E2 Shop System AI Assistant Sizing and Value CalculatorEstimate peak concurrency, GPU count, index size, hours saved and payback for a private AI assistant on E2 Shop System.
- E2 Shop System Private AI Layer Blueprint GeneratorFill in your version, database, hosting and use cases to get an architecture plan for a private, on-prem AI assistant on E2 Shop System, ready to share with IT and security.
- JobBOSS to E2 Shop System Migration ChecklistA practical checklist for moving a small shop from JobBOSS to E2 Shop System, from data audit through cutover and first month close. Works in reverse too.
ERP fixes and how-tos
- How to Add a Private AI Layer to E2 Shop System On-PremHow to add a private on-prem AI assistant to E2 Shop System: database views, quote and job data, document retrieval, role scope, sizing and phased rollout.
- E2 Shop System Error 5093: Causes and How to TroubleshootE2 Shop System (Shoptech) error 5093: how to isolate whether it is a database, permission, driver or network problem, and the checks to run before calling support.
- How to Create a Quote in E2 Shop SystemHow to build a quote in E2 Shop System, from header setup through routing, material, and outside processing, to converting an accepted quote into a job.
Guides
- Job Shop ERP Comparison: JobBOSS, E2 Shop System, ProShop and Global ShopJob shop ERP comparison for CNC machine shops: JobBOSS2, E2 Shop System, ProShop, Global Shop Solutions and Epicor Kinetic, and the questions to ask.
- ERP for Forging Companies: Requirements and System OptionsWhat a forging ERP must handle: heat number traceability, billet yield, die tracking, furnace batches and outside heat treat, and how common systems compare.
- ERP for Aerospace Build-to-Print Machine Shops: What to RequireWhat an AS9100 build-to-print machine shop needs from ERP: revision control, traveler, lot traceability, outside processing, FAI and certs.
AI on your ERP
- AI for E2 Shop System in Metal Fabrication: Quote History, Material Yield and Delivery RiskPrivate AI for E2 Shop System fabricators: sheet and plate quoting history, nesting yield, welding job costs and delivery risk, answered from your own data.
- AI for ECI JobBOSS2 and E2 Shop SystemAdd AI to ECI JobBOSS2 or E2 Shop System for faster quoting, tighter scheduling, and shop-floor answers, without sending your job data to the cloud.
Integrations
- How to add AI agents to ECI E2 Shop SystemHow to add AI agents to ECI E2 Shop System: a read-first tool layer over the E2 SQL database, human approval on writes, and a private on-prem model option.
- How to use Claude with ECI E2 Shop SystemHow to use Claude with ECI E2 Shop System: MCP connectors, Anthropic API, AWS Bedrock or Vertex options, data handling, and the on-prem alternative.
Software
- ECI E2 Shop SystemIndependent profile of ECI E2 Shop System, a job shop ERP: what it does, core modules, integration options, strengths, limits, alternatives and AI use cases.
- ECI JobBOSS2Independent profile of ECI JobBOSS2, a job shop ERP: what it does, main modules, integration options, strengths, limits, alternatives and where AI can help.