Infor M33 min readNetray Engineering Team

Infor M3 Quality Management System Configuration Guide

Short answer

The Quality Management System (QMS) in Infor M3 provides comprehensive quality control from incoming inspection through in-process checks to final product release. Built around programs QMS300 (Quality Order), QMS301 (Test Results), and QMS100 (Inspection Plan), the M3 QMS module integrates tightly with manufacturing, warehouse, and procurement processes. For ISO 9001, ISO 22000, and GMP-regulated manufacturers, proper QMS configuration is essential for maintaining certifications and avoiding costly quality escapes.

Inspection Plan and Sampling Configuration

Inspection plans in QMS100 define what gets tested, when, and how much. Each plan links to specific items, operations, or events (receipt, production, shipment) and specifies sampling rules based on AQL tables, skip-lot logic, or 100% inspection. The QMSIPS table stores inspection plan specifications while QMSIPT holds test definitions with acceptance limits, test methods, and measurement units.

  • Define inspection plans in QMS100 linking test specifications to trigger events: goods receipt, operation completion, or batch release
  • Configure sampling rules using AQL tables (MIL-STD-1916 or ISO 2859) with automatic sample size calculation based on lot size
  • Set up skip-lot inspection in QMS100 reducing inspection frequency for qualified suppliers based on consecutive pass history
  • Define test specifications in QMS101 with target values, upper/lower spec limits, and measurement precision requirements
  • Enable automatic quality order generation in QMS300 triggered by goods receipt in MMS080 or operation reporting in PMS070

Non-Conformance and Deviation Management

When test results fall outside specification limits, M3 QMS creates non-conformance records in QMS400 that track the deviation through investigation, disposition, and resolution. Non-conformance management follows the 8D or CAPA methodology with root cause analysis, containment actions, and corrective/preventive measures. Integration with lot status management in MMS080 ensures non-conforming material is automatically quarantined.

  • Configure non-conformance types in QMS400 categorizing deviations by severity: critical, major, minor, and observation
  • Set up automatic lot quarantine in MMS080 triggered when quality order results fail in QMS301
  • Define disposition options in QMS400 including use-as-is, rework, return-to-vendor, scrap, and downgrade to alternate specification
  • Enable CAPA workflow in QMS500 with root cause analysis templates, action assignment, and effectiveness verification tracking
  • Configure supplier quality scoring in QMS600 aggregating incoming inspection results into vendor performance dashboards

Quality Reporting and Continuous Improvement

M3 QMS reporting capabilities support real-time quality dashboards, SPC (Statistical Process Control) trending, and Pareto analysis of defect categories. Quality metrics from QMSQOH (Quality Order Header) and QMSQOR (Quality Order Results) feed into management review reports required by ISO standards. Configuring automated report distribution and trend alerting transforms QMS from a reactive system into a proactive quality intelligence platform.

  • Set up SPC control charts in QMS700 tracking process capability indices (Cp, Cpk) with automatic out-of-control alerts
  • Configure quality KPI dashboards pulling from QMSQOH/QMSQOR tables showing first-pass yield, defect rates, and CAPA aging
  • Enable automatic management review report generation in RMS001 with monthly quality summaries per product line and facility
  • Define trend analysis rules in QMS700 that trigger investigations when three consecutive results trend toward specification limits

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Frequently asked questions

How does Infor M3 support quality management, product traceability and compliance in regulated manufacturing?

Quality management comes from inspection plans and sampling rules that create quality orders at receipt, in production or at shipment, with test results recorded against specification limits. Traceability comes from lot control, where lot status and forward and backward lot tracing link finished goods to raw material supplier lots. Compliance comes from non-conformance and CAPA records, lot quarantine when results fail, and audit trails. The sections above show the programs involved. For ISO 9001 or GMP, the customer still owns validation and procedures.

Does M3 quarantine non-conforming material automatically?

It can. When quality order results fail, lot status can be set so the material is blocked from allocation until a disposition such as rework, return to vendor or scrap is recorded. Confirm the exact trigger and status values in your own configuration.

Build a world-class QMS in your M3 environment. Contact Netray for quality management consulting.

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