Oracle EBS Concurrent Manager Not Starting: Troubleshooting Checklist

Where to look in the system

The control script is adcmctl.sh in $ADMIN_SCRIPTS_HOME; on 12.2 it is in the run edition. Logs are in $APPLCSF/$APPLLOG: the ICM log is named after the database SID and date, and each manager writes its own log. In the forms interface, Administer Concurrent Managers under the System Administrator responsibility shows actual and target processes and lets you verify, restart or deactivate managers. In the database, FND_CONCURRENT_QUEUES holds manager definitions and state, FND_CONCURRENT_PROCESSES holds one row per manager process, and FND_NODES lists the nodes known to the instance.

• FND_CONCURRENT_QUEUES: CONTROL_CODE, RUNNING_PROCESSES, MAX_PROCESSES, TARGET_NODE
• FND_CONCURRENT_PROCESSES: PROCESS_STATUS_CODE, OS_PROCESS_ID, CONCURRENT_QUEUE_ID
• FND_NODES: NODE_NAME, SUPPORT_CP

Common mistakes

Running cmclean.sql while some FNDLIBR processes are still alive leaves orphan processes that keep processing requests outside the ICM's control. Deleting rows from FND_CONCURRENT_REQUESTS to clear a backlog destroys audit history; cancel requests instead. Restarting the whole application tier when only the concurrent tier is affected wastes time. Finally, do not change MAX_PROCESSES directly in the table; use Define Concurrent Manager work shifts so the change is recorded.

Frequently Asked Questions