SyteLine Mobile App Deployment Guide

Infor Go Architecture and Configuration

Infor Go connects to CloudSuite Industrial through the Infor ION Gateway, providing authenticated, secure access to SyteLine forms on iOS and Android devices. Configuration involves registering the mobile application in ION, configuring the mobile entry points for role-based form access, and setting up push notification channels for alerts and approvals. The mobile connection uses the same IDO layer as the web client, ensuring data consistency.

• Register Infor Go in the ION Gateway and configure OAuth authentication for mobile device access
• Define mobile entry points by user role, shop floor operators see different forms than managers
• Configure push notifications for workflow approvals, exception alerts, and task assignments
• Set session timeout policies appropriate for mobile use, longer than web but with screen lock requirements

Mobile Form Design Best Practices

Desktop SyteLine forms do not translate directly to mobile. Mobile forms must be designed for touch interaction, smaller screens, and intermittent connectivity. Prioritize the most critical data fields, use large touch targets for buttons and inputs, and minimize scrolling by organizing content into swipeable cards or collapsible sections.

Camera integration for photo capture and barcode scanning should be native gestures, not buried in menus.

• Design mobile forms with 3-5 critical fields per screen rather than porting entire desktop forms
• Use native camera integration for photo capture at receiving, quality inspection, and maintenance tasks
• Implement barcode scanning through the device camera for item, location, and order number entry
• Test mobile forms across device sizes, optimize for common 6-inch smartphone and 10-inch tablet screens

Offline Capability and Device Management

Manufacturing environments have WiFi dead zones, walk-in freezers, outdoor yards, basement tool cribs. Mobile SyteLine must handle these gracefully. Configure offline data caching for essential lookup data (item masters, location lists) and queue transactions for automatic sync when connectivity resumes.

Implement mobile device management (MDM) for security: remote wipe capability, app distribution, and compliance enforcement.

• Cache essential master data locally for offline lookup: items, locations, and work order lists
• Queue offline transactions with conflict detection and resolution when connectivity is restored
• Deploy MDM (Microsoft Intune, VMware Workspace ONE) for app distribution and security policy enforcement
• Implement remote wipe capability for lost or stolen devices to protect ERP data access credentials