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Containment Action Plan Template for Quality Escapes

Containment is the first thing a customer or auditor asks to see after a quality escape. This template forces you to list every place suspect product can sit, who checks it and when it can be released. Fill the fields, then export a clean PDF or Word file.

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Containment Action Plan Template

Containment Action Plan

Company: Acme Precision Ltd Reference: CON-2026-0142 Date opened: 2026-10-20 Part: BRK-4410 Rev C

Problem and suspect population

Defect: Bore diameter measured 0.04 mm over the upper limit on 6 of 32 sampled parts. Customer line stoppage risk within 3 days.

Suspect range: Lots L24581 to L24590, produced 14 to 18 October 2026 Suspect quantity: 4,800 pieces

Method and release criteria

Method: 100% sort Owner: R. Mehta, Quality Engineer

Release criteria: Parts released only when the bore passes the go/no-go gauge GG-221 and carries the green sorted tag with inspector stamp.

Locations searched

LocationQty on handActionOwnerDone (date)Qty rejected
Raw and WIP stores
Final inspection and finished goods
Shipping dock and in transit
Customer site or distributor
Supplier or subcontractor

Approvals

Containment owner / Date
Quality manager / Date
Production manager / Date

A starting point to adapt to your quality system. Record the ERP lot or serial numbers searched so the containment can be reconstructed in an audit.

Automate suspect-lot tracing from your ERP

Optional: we can build a read-only lot trace that lists every shipment and location for a suspect lot.

Optional. The tool and every export work without this. No spam.

How to use the containment plan

Open the plan as soon as the escape is confirmed, before the root cause is known. Define the suspect population by lot, date code or serial range, then add every location where that population could be: raw stores, work in process, finished goods, the dock, in transit, the customer, the distributor and any subcontractor. Assign one owner per location and a due date. The release criteria field matters most because it states what evidence turns suspect stock into good stock, for example a gauge result plus an inspector stamp.

  • Define the suspect range conservatively, then narrow it with evidence
  • Search customer and supplier locations, not only your own plant
  • One owner per location, with a date
  • Write release criteria before sorting starts

Choosing the containment method

A 100% sort fits a dimensional or visual defect that an operator or gauge can detect reliably. A sample inspection is only defensible when the defect is random and the sample plan is stated, such as an ANSI/ASQ Z1.4 plan. Quarantine and return suits purchased material. Rework in place applies when a documented rework instruction exists. Containment is temporary: it protects the customer while the corrective action is developed, and it should be removed only after the permanent fix is verified. In an 8D this is the interim containment step.

Worked example

A machined bracket shows a bore 0.04 mm over limit on 6 of 32 sampled parts. The suspect range is lots L24581 to L24590, 4,800 pieces. The plan lists 1,200 pieces in finished goods, 1,500 on the dock, 1,900 at the customer and 200 in WIP. Each location gets an owner, the customer location is handled by a sort team, and the release rule is a go/no-go gauge pass plus a green sorted tag. Rejected counts per location are recorded so the sort yield shows how widespread the defect really was.

Common mistakes and ERP notes

The usual failure is an incomplete search: stock in a consignment bin, a subcontractor or an in-transit shipment is forgotten and ships later. Another is sorting without a release tag, so sorted and unsorted parts mix. In your ERP, put suspect lots on quality hold or into a quarantine location so they cannot be picked, and use lot genealogy or where-used trace to find every shipment that contained the suspect lots. Keep the signed plan with the NCR or CAPA record.

Frequently Asked Questions

What is the difference between containment and corrective action?

Containment protects the customer now by finding and isolating suspect product. Corrective action removes the cause so the defect cannot recur. Containment is temporary and is usually lifted after the permanent fix is verified.

How fast should containment start?

Immediately after the escape is confirmed. Many customer contracts and supplier quality manuals require containment evidence within 24 hours, so check the terms that apply to you.

Do I need to search the customer site?

Yes, if suspect lots shipped. Notify the customer, agree who sorts, and record the quantities found and rejected there. Leaving customer stock out of the plan is a common audit finding.

Can I use sample inspection instead of a 100% sort?

Only if the defect is random and the sampling plan is stated and agreed. For a defect found in a high share of samples, a full sort is the safer choice.

If suspect-lot tracing in your ERP takes hours of manual queries, Netray can build a read-only lookup that lists every order, shipment and location for a lot in seconds.