Maintenance & ReliabilityFree assessmentPDF, Excel, Word export

Maintenance and Reliability Maturity Self-Assessment

Maintenance improvement works best when you know where you are starting. This ten-question self-assessment covers the practices that usually separate reactive maintenance from a controlled, planned operation, and turns your answers into a level and a short list of next steps.

0 of 10 answered0%

1. How is maintenance work requested, approved and prioritised?

2. How much of the maintenance hours are planned and scheduled in advance?

3. How are preventive maintenance tasks defined?

4. How is PM completion tracked?

5. How are critical spare parts decided and stocked?

6. How good is the equipment and failure data in the CMMS or ERP?

7. How do you investigate significant failures?

8. Which maintenance KPIs do you review, and how often?

9. How are condition monitoring and predictive techniques used?

10. How involved are operators in basic care of equipment?

How to use the assessment

Answer for what actually happens on an average week, not what the procedure says. Ideally have the maintenance manager, a planner, a supervisor and a technician answer separately, then compare. Large differences between answers are useful: they show where the system on paper and the practice on the floor have drifted apart. The score is a conversation starter, not a certification.

Answer from observed practice
Compare answers across roles
Repeat every six to twelve months
Pick two or three actions, not twelve

What is being measured

The questions cover work management, planning and scheduling, preventive maintenance, PM tracking, spare parts, data quality, failure investigation, KPIs, condition monitoring and operator care. These are the same building blocks used in common maintenance management frameworks. The order of improvement matters: planning and data foundations come first, because predictive techniques give little without reliable asset records and a planner to act on the findings.

Reading your level

A reactive score does not mean poor people; it usually means few hours are protected from emergencies. Developing sites often have good PMs on paper but poor data. Controlled sites are ready to be selective: not every asset deserves the same strategy. Proactive sites should be wary of complacency and keep auditing data quality, since reports are only as good as the codes behind them.

Common mistakes

Buying software before fixing the process is the classic error. A CMMS or ERP maintenance module will reproduce your current habits, good or bad. Another is chasing predictive tools while the PM list is out of date. Finally, avoid setting targets without definitions: say how PM compliance and backlog are calculated before comparing sites.

Frequently Asked Questions

Is this a recognised standard maturity model?

No. It is a practical self-assessment built from common maintenance management practices and is not tied to a certification scheme. Use it for internal discussion and to choose next steps, not for external claims.

What score should we aim for?

Aim for the next level, not the top. Moving from reactive to developing delivers large gains from small changes, such as a planner and written requests. Targeting the top band on every dimension at once rarely works.

Does a high score mean we have low downtime?

Not directly. It indicates good practices, which tend to reduce downtime, but results also depend on equipment age, duty and operating conditions. Track downtime and cost alongside the maturity score.

Who should complete it?

Several people from different roles: maintenance management, planning, supervision and technicians. Compare the answers. A gap between management and technician answers is itself a finding.

If your result shows data as the main gap, we can talk about getting clean maintenance history out of your ERP and reporting on it on your own infrastructure.

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