How Infor Factory Track - Shop Floor connects to Infor CloudSuite Industrial (SyteLine)
Native Infor add-on posting into SyteLine
Factory Track is documented in the CloudSuite Industrial Enterprise help as a module that records shop floor transactions and sends them to SyteLine. Operators work at kiosks or terminals, and the data lands in the same job, labor and inventory tables that planners and costing already use.
Shared SyteLine master data
Jobs, routings, operations, work centers, employees and items come from SyteLine. Whatever is wrong in those masters is visible on the kiosk, so shop floor data collection tends to expose routing and work center problems quickly.
What data moves
| From | To | Data | When |
|---|---|---|---|
| SyteLine | Factory Track | Released jobs, routing operations, work centers, employees | Kiosk lookup or scheduled refresh |
| Factory Track | SyteLine | Labor time per operator, job and operation | Operator clock on and clock off |
| Factory Track | SyteLine | Quantities completed, scrap and moves between operations | Operator reports operation complete |
| Factory Track | SyteLine | Finished goods receipt to stock | Final operation reported |
| Factory Track | SyteLine | Material issued to the job | Scan or entry at the kiosk |
Setting it up
- 1Validate routings and work centersCheck that released jobs have correct operations, setup and run standards, and that work center codes match physical stations.
- 2Decide the labor modelChoose indirect versus direct labor codes, how breaks are handled, and whether labor is entered by clock times or by quantity.
- 3Set up employees and badgesLoad operators with unique IDs and badges, and assign permissions for who can report on which work centers.
- 4Install and configure the kiosksPlace kiosks near work centers, configure screens for each station, and test barcode or badge scanning on the actual hardware.
- 5Define reporting rulesSet whether operations must be reported in sequence, how scrap reasons are captured, and when jobs auto-complete.
- 6Pilot on one cellRun one cell for two weeks and compare kiosk labor to timesheets and job costs before extending.
- 7Train and set an exception processSupervisors need a daily view of open labor records and a fast way to correct missed clock offs.
What usually breaks
- !Operators forget to clock off, leaving open labor transactions that inflate job cost; define an end-of-shift close and a supervisor review.
- !Routing steps that do not match what really happens make operators skip steps or report to the wrong operation.
- !Reporting in the wrong unit of measure or against the wrong job suffix distorts WIP and variance.
- !Kiosk screens and workflows are part of the module, so test them after every SyteLine upgrade before releasing to the floor.
- !Shared logins defeat labor tracking; badge or unique ID is needed for credible per-operator data.
- !Material backflush and kiosk issues can double count if both are active; decide which method owns the transaction.
A private AI layer across both systems
Open labor and missed reporting
A private assistant can find operators clocked on beyond a normal shift or operations reported out of sequence and prepare a list for the supervisor to review.
Job variance explanations
It can read labor, scrap and routing standards and explain in plain language why a job ran over hours, citing the operations and operators involved.
Shop floor questions
Managers can ask which jobs are late at a work center or what was completed on second shift, answered from SyteLine data on your own hardware.
Routing hygiene suggestions
It can compare reported times with standards to suggest routing corrections, drafted for engineering approval and never written automatically.
Try it here, free
Paperless Shop Floor ROI Calculator
Calculate labor time saved and rework avoided by replacing paper travelers and work orders with digital shop-floor terminals or tablets.
When something else fits better
- Third-party shop floor and machine monitoring such as MachineMetrics adds automatic machine data that kiosk entry cannot capture.
- Standard SyteLine job transaction forms with a back office clerk may be enough for low-volume job shops.
- A dedicated MES is better when you need electronic work instructions, genealogy and quality data collection at stations.
Frequently asked questions
Is Factory Track the same as Infor Mongoose?
No. Factory Track Warehouse Mobility is built on the Mongoose platform, and Shop Floor is a separate kiosk-based module. Both are Infor add-ons that post transactions into SyteLine, so check which components your edition includes.
Can it run on-prem?
It is documented for CloudSuite Industrial Enterprise and SyteLine, which many companies run on-prem. Exact deployment options depend on your version and licence, so confirm with Infor.
Does it replace timesheets?
It can for direct labor on jobs, since it records labor by operator, job and operation. Payroll still needs its own process, and most plants keep attendance separate from job costing.
What does a private AI add?
It reads the transactions Factory Track created and the SyteLine job data to find exceptions, explain variances and answer questions. It is read-only by default, shows its queries, and needs human approval for any change.
Pairing documented at docs.infor.com/csie/2026.x/en-us/csielib/csiemtpov/pcf1715865857022.html . Infor Factory Track - Shop Floor is a product of Infor; Netray is independent and not affiliated with either vendor.