How Infor Factory Track connects to Infor LN
Native Infor add-on
Factory Track is an Infor product, so the vendor owns the ERP link. The product brochure lists SyteLine and LN. The way transactions reach LN (the specific business objects, sessions or interfaces) varies by release, so get the integration design from Infor for your LN version rather than assuming it matches SyteLine.
ERP master data as the source of truth
Items, warehouses, locations, orders and lot or serial rules are defined in LN. Factory Track consumes them on handhelds and kiosks, so LN setup quality directly sets scan quality.
What data moves
| From | To | Data | When |
|---|---|---|---|
| Infor LN | Factory Track | Items, warehouses, locations, purchase and production orders | Scan lookup or scheduled refresh |
| Factory Track | Infor LN | Inbound receipts and putaway | Scan at the receiving dock |
| Factory Track | Infor LN | Material issues to production orders | Scan at the work center |
| Factory Track | Infor LN | Labor time against order operations | Operator clock on and off |
| Factory Track | Infor LN | Lot and serial numbers captured with each movement | Scan of the lot or serial label |
Setting it up
- 1Confirm LN support and releaseAsk Infor for the supported LN version, required components and licensing for Factory Track before design starts.
- 2Review lot and serial setup in LNCheck which items are lot or serial controlled, numbering rules, and whether inventory is tracked by lot at each warehouse.
- 3Define the traceability goalDecide whether you need forward and backward genealogy for recall or customer reporting, and which transactions must capture lot numbers.
- 4Design labels and scan pointsPlace scan points where material changes state: receipt, issue, completion, shipment. Design labels carrying the lot or serial.
- 5Configure transactions and rolesEnable only needed transactions, set required fields, and restrict adjustments.
- 6Pilot and run a mock recallTrace a finished lot back to supplier lots and forward to customers using only system data. Fix gaps before roll-out.
- 7Train and document fallbacksWrite down manual entry paths in LN for outages.
What usually breaks
- !Traceability is only as good as the least disciplined scan; one skipped lot scan breaks a genealogy chain.
- !Items that are lot controlled in one warehouse but not another cause confusing errors on the handheld.
- !Unit of measure and conversion differences between LN and the scan label lead to quantity errors on issue.
- !Labor collected without the right operation reference lands in the wrong cost bucket.
- !An LN upgrade or customisation can change the interface behind the module; retest after every update.
- !Mixing backflushing and manual issue for the same component double counts consumption.
A private AI layer across both systems
Mock recall and genealogy questions
A private assistant can answer which finished lots used a given supplier lot and which customers received them, citing the LN records it read, for a quality manager to verify.
Traceability gap detection
It can scan completed orders for consumption without lot numbers and list them so gaps are fixed while memory is fresh.
Scan exception triage
It can group rejected transactions by cause (closed order, wrong warehouse, missing lot) and suggest the correction for approval.
Cross-system questions
Planners can ask in plain language what is on hand by lot, or why an order is waiting on material, answered from LN data on your own servers.
Try it here, free
Infor Factory Track Private AI Layer Blueprint Generator
Fill in your Infor Factory Track version, database, hosting and use cases and get a shareable architecture plan for a private AI layer.
When something else fits better
- Third-party barcode and WMS products for LN may fit better in complex warehouses; check which are supported for your release.
- LN's native warehousing and manufacturing sessions with manual entry can suffice if volumes are low and traceability needs are modest.
- A dedicated quality or traceability system may be better if regulators demand electronic batch records or genealogy beyond ERP lots.
Frequently asked questions
Is Factory Track the same on LN and SyteLine?
Infor lists both ERPs on the product page, but the ERP integration underneath differs by product. Treat features as common in concept and confirm exact screens, transactions and versions for LN with Infor.
Does it help with recalls?
It captures lot and serial numbers at movements, which is the data a recall trace needs. Whether the trace works depends on scan discipline and LN setup, so run a mock recall before you rely on it.
Can this run on-prem?
Infor LN is commonly deployed on-prem, and Factory Track is an Infor add-on. Hosting options depend on release and contract, so request the architecture and server requirements.
What does Netray add?
A private AI layer that reads LN and Factory Track data on your own infrastructure to answer traceability questions, find gaps and triage exceptions. It is read-only by default, and writes require human approval.
Pairing documented at www.infor.com/products/factory-track . Infor Factory Track is a product of Infor; Netray is independent and not affiliated with either vendor.