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Epicor BAQ Performance Tuning Checklist: Fix Slow Queries and Dashboards

Slow BAQs and dashboards are one of the most common complaints from Epicor users. Most slowness comes from a handful of causes: loose joins, unbounded date ranges on big tables and repeated calls. Use this checklist in order.

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7 critical items still open - these are the highest-risk gaps.

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Reproduce and measure

Joins and tables

Criteria and filters

Calculated fields and subqueries

Database and environment

Critical items usually explain the largest share of slowness. Fix those first, then re-test with the same parameters.

BAQ performance review

Optional: send us your three slowest queries and we will point out likely causes.

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How to use the checklist

Start with the measurement group so you know the baseline. Then work down: joins, criteria, calculated fields and finally the database. Change one thing at a time and re-run with the same parameters, so you can tell which change helped. Export the checked list and attach it to the support ticket or change record so the next developer knows what was tried.

The usual suspects

On most systems the same three issues explain the majority of slow queries. First, a missing Company or key column in a join that multiplies rows. Second, no date filter on a history table, so the query reads years of transactions. Third, a correlated subquery that runs once per row. Fix those and you will often see a ten times or better improvement without touching indexes.

  • Check join keys before anything else
  • Bound history tables by date
  • Replace per-row subqueries with joins

When it is not the query

If the query runs fast in the BAQ designer but the dashboard is slow, the cause is probably the grid, too many columns or a refresh timer. If it is slow only at certain hours, look for competing jobs such as MRP, backups or other reports. Heavy analytics belong on a replica or data warehouse rather than the live transactional database, which protects shop floor transactions.

Frequently Asked Questions

Why is my BAQ fast in the designer but slow on a dashboard?

The designer usually tests a limited number of rows. Dashboards may run the full set, add grid rendering and refresh on a timer. Reduce returned columns, add parameters and check refresh settings.

Do I need to add indexes?

Only after fixing joins and filters. Standard tables are indexed for key access. Custom indexes should be agreed with your DBA and Epicor support, because they can be overwritten or affect upgrades.

Does Epicor cache BAQ results?

Some data is cached on the client side, but you should not rely on caching for performance. Make the query efficient and bounded by parameters.

How can I find which BAQs are slow?

Use Epicor's server logging and tracing options, or ask the DBA to review long-running queries on the database. Then trace the offending query back to its BAQ by its text and tables.

If your users export Epicor data to spreadsheets because dashboards are too slow, Netray can help set up a read-only analytics layer off your live system.